What we do
We provide a concierge-level experience for employees and candidates with advanced help desk software and communication services staffed by HR professionals.
Connections are organized and managed, and content is customized to your company’s culture and process for each type of interaction.
What We Don’t Do
AI chat bots. They have their place as automated FAQ but lack compassion when conversations are needed.
And when it comes to candidate and employee experience, real people need to talk to real people.
It’s what makes us different. And it’s what makes you stand out.
candidate experience
Our chat icon plugs into your career center and application tracking system, enticing candidates to click to communicate with a live person to…
Learn more about the company
Ask about job openings
Follow up on an application status
Be screened for ‘hot’ jobs
Candidates will no longer feel lost in process and can get immediate answers to their pressing questions. And “hot” candidates will be escalated to your internal recruiting team or managers. Our trained associates offer real-time connection to build greater satisfaction with your hiring process and employment brand. In addition, during slow periods, our associates will source for candidates.
Employee Engagement
Our chat icon plugs into your employee communications platform, ready to engage with employees when they have front-line HR related questions such as…
Open enrollment instructions
Work-from-home policy
Return-to-work changes
Internal mobility process
By putting HR at the click of a button, this live chat service offers employees the option to ask questions in real time. Employee relations matters would be escalated to the appropriate HR representative. The immediacy of this service fuels greater engagement, creating improved cultural experience.
Real connections
Augment your human resources with our human experience.
